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When General Motors recently needed the latest technology to develop a
secure, scalable, customizable, and global employee portal, they contacted
Sun Microsystems to design and deliver the system. GM planned to create
a new internal portal that would support 64 languages and streamline human
resources functions, enable self-service applications, facilitate communication,
and offer employee access to company information from home. Since the Sun
Java(TM) System Portal Server (formerly known as Sun(TM) ONE Portal Server)
provides complete, out-of-the-box international support, the decision was
clear. The portal solution for GM included using Sun Java System Portal
Server running on the Solaris(TM) Operating System. The team also included
staff from Workscape, which has built Internet solutions for human resources
and employee benefits administration in over 300 major corporations representing
nearly 10 million employees worldwide.
The Sun Java System Portal Server contains all the key services required
to build portals, including service aggregation, identity management, presentation,
personalization, security, and search. It ships with the Sun Java(TM) System
Identity Server, which provides a full identity management, single sign-on,
and policy infrastructure. Sun's customers can build complete portals without
having to purchase multiple products and technologies from multiple vendors
and then integrate them. With Sun operations in more than 170 countries
and a global network of service providers, Sun's customers can expect better
service and support than from any competing portal vendor.
The IT staff at General Motors required that the following portal components
be displayed in the user's language preference:
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Login screen
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Login error messages
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Look and feel
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Tabs and sub-tabs
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Category names
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Channel titles
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Channel content (including help)
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Channel edit pages
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Channel descriptions
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Personalize/Customize page
The 12-month project at General Motors resulted in an award-winning portal
called mySocrates. General Motors, Sun, and Workscape received the Digital
Consulting, Inc. and Intelligent Enterprise Magazine "Best Internal
Corporate Portal" award for the design and deployment of the General Motors
Corporation's employee portal in 2002. MySocrates is one of the world's
largest employee portals, serving more than 190,000 employees. The portal
now averages over 20,000 logins per day and 200,000 hits per hour.
The Sun Java System Portal Server has been on the market for over three
years and has been deployed by a few hundred customers around the world,
including General Electric, National Semiconductor, and Telekom Malaysia,
each supporting between several hundred thousand and millions of employees,
customers, and subscribers.
In addition , the General Motors project included the following hardware:
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Sun Enterprise(TM) 4500 servers
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Sun Enterprise(TM) 420R servers
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Sun StorEdge(TM) A1000 storage devices
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Sun StorEdge(TM) D1000 storage arrays
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Sun StorEdge(TM) T3 enterprise arrays
For General Motors, the return on investment of the mySocrates portal was
impressive from the beginning. For example, the cost of an employee using
a traditional call center to change medical plans is estimated at between
$1.50 and $2.00 per minute. Using mySocrates, the cost of the same transaction
on the Web is estimated at $0.05 per minute. This results in a cost savings
of 97% in basic HR procedures such as changing benefit plans.
For more information, see the following:
Customer Success Story
http://www.sun.com/executives/iforce/sunone/successes/workscape_gm.pdf
Sun Java System Portal Server
http://wwws.sun.com/software/products/portal_srvr/home_portal.html
http://www.sun.com/aboutsun/media/presskits/sunoneportal6/
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