Get answers from the source with Sun Developer Expert Assistance. This dedicated online support service for developers provides technical assistance for code support,
programming questions, and diagnostic advice to identify cause of issue that may include:
- Sanity Checks
- Code level support
- Best practice guidance
- Workarounds when available
- How to's and Best Practice guidance
Our engineers will respond to you within 1 business day, either with an answer or a commitment to track down the solution to your qualified
question. For more information on using Sun Developer Expert Assistance see the FAQ.
Examples:
How can I use "X" datasources in "Y" product/technology so I can "xyz"? I am trying to recode "X" produced automatically via NetBeans 5.5
so that the persistence operations can "xyz". I am stuck at the point where I need to recode the ...
Note: This support is for developer support when using Sun tools and technologies to build applications,
but it is not for production/runtime support which may require a product support contract, i.e. Developer
Service Plan(DSP). This service may help to diagnose the cause of an issue and assist to report it, but it does not deliver a fix or patch except with DSP.
Optimized AMP Stack for the Solaris 10 OS
(aka CoolStack support for developers)
Get answers to programming questions when using Sun's optimized AMP Stack (aka CoolStack). Increase the performance of web tier applications by using the libraries, which is a collection of the most commonly used open source applications optimized for the robust Solaris OS and includes Sun Studio 12, Apache, MySQL Community Server and PHP.
» More info about the Optimized AMP Stack for the Solaris 10 OS software
» Download this precompiled software package
* Note: Developer support may provide best practice guidance and assist with issue diagnosis or next release dates, but production
support is not available at this time to deliver patches or fixes for the optimized AMP stack for the Solaris 10 OS. It is not currently
covered by support agreements with Solaris or Sun Fire servers.
Project Darkstar
Get help for your programming questions when using Project
Darkstar. Available from the Project Darkstar Community, this technology provides a simple programming
model and back-end services for building massively scalable online games and virtual environments.
Project Darkstar is available as a free download to developers.
Solaris Express Developer Edition support for Application Developers
Get developer support when programming with Sun's new developer software product: Solaris Express Developer Edition to create Solaris, Java, and Web 2.0 applications.
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Supported Developer Products and Community Technologies (support includes assistance with the underlying technologies, but not production or runtime support)
Products and Technologies
* Note: Available only as a Single Product subscription purchase, not
as a per incident and not included in Multi-Product subscriptions.
Developer support service as stated above provided only for the
currently released version of OpenSolaris and the Optimized AMP stack
for Solaris.
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| Subscription |
Description |
Price* |
| Single incident |
1 incident** |
$49.00 |
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| Single Product/Stack |
1-year unlimited incidents per product or technology |
$249.00 per developer |
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| Multi-Product |
1-year unlimited incidents all products and technologies |
$549.00 per developer |
* Pricing per developer
** Not available for OpenSolaris and the Optimized AMP stack for Solaris.
Did you know....
Developer Expert Assistance is included in the
Packaged Option: Sun Developer Service Plan
Sun's developer support service, Developer Expert Assistance,
is also available for select products in the Sun Developer
Service Plan (DSP). This support option package includes product phone and escalation support,
email-based developer support, and flexible training credits.
What's New for Developer Support?
OpenSolaris support for Application Developers
Get developer support when programming with Sun's new developer software product: OpenSolaris to create Solaris, Java, and Web 2.0 applications.
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