Sun Developer Expert Assistance - Scope of Coverage
A detailed explanation of what is covered and the support you can expect when using Sun Developer
Expert Assistance is provided below.
In Scope of Developer Expert Assistance: |
| Configuration |
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| Diagnosis |
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| Development advice including: |
- Application architecture
- Application design
- Application porting
- Best practices
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| For Solaris and OpenSolaris only: |
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| For Java ME specifically: |
- How to use Wireless Toolkit (WTK) for developing Java ME applications (Midlets)
- How to use Java ME APIs to develop Midlets
- What are different JSRs, how to use those JSRs
- How to debug/fix code
|
Out of Scope of Developer Expert Assistance |
| Product application issues |
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| Runtime support |
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| 3rd party products |
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| Technology and preview features |
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| Clustering and Load Balancing for GlassFish / Sun Java System Application Server |
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| For Java ME specifically: |
- Questions related to non-Sun IDEs. E.g. Eclipse, Nokia's WTK, Motorola's WTK
- Device specific issues
|
|
Why use Developer Services?
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Call Sun Toll Free
United States & Canada:
1-888-516-9362
France, Germany & United Kingdom:
00-800-875-70000
Ireland & Spain:
1-800-923110
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